Cookies policy
Cookie Notice 1. What is a cookie? Cookies are small text files stored on your computer when visiting a website. These files are widely used for the website to function correctly and efficiently, as well as to provide information to website owners.
There are two broad categories of cookies:
• Own cookies, used directly by us on your device.
• Third-party cookies, used by third parties through Grupo Luna
2. How are cookies used? Visitors to this website use different computers and web browsers. To make your visits as simple as possible, a record is automatically kept of the type of browser (e.g. Microsoft Edge, Google Chrome, Mozilla Firefox) and operating system (e.g. Windows, Macintosh) used and the domain name from your internet service provider.
3. Why do we use cookies? During a visit to our web pages, files called “Cookies” may be placed on the user's computer.
The use of cookies aims to improve the performance of our websites and maximize your experience when browsing them, namely allowing faster and more efficient navigation, eliminating the need to repeatedly enter the same information.
4. Cookie Management All browsers allow the respective user to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser. Please note, however, that disabling cookies may partially or fully affect your browsing experience on the Websites.
You can configure cookies in the "options" or "preferences" menu of your browser.
To learn more about cookies, visit www.allaboutcookies.org. where you can find information on how to manage your settings for the various browser providers.
5. Type of Cookies existing on our websites We use different types of cookies, as described below:
•
Strictly Necessary Cookies , essential for the functioning of the website.
•
Analytical Cookies: Used anonymously for the purpose of monitoring and analyzing statistics, without ever collecting personal information;
•
Functionality Cookies: They allow you to improve the user experience (for example, remembering all the settings you have previously defined).
The following table provides an explanation of the Cookies used on Grupo Luna's website and their purpose:
| Supplier | Name | Functionality | Type | Duration |
| lunahoteis.com | _ce.cch | The cookie is set by the GDPR cookie consent to record user consent to cookies in the "Functional" category. | Necessary | Expires when visitors close their browser |
| script.crazyegg.com | ce_successful_csp_check | It detects user behavior to understand if you are active on the website. | Necessary | during the session |
| gstatic.com | rc::a | Cookies are used to distinguish human users from bots | Necessary | during the session |
| gstatic.com | rc::c | Cookies are used to distinguish human users from bots. | Necessary | Expires when visitors close their browser |
| lunahoteis.com | _ce.clock_data | Used to collect user behavior on the website. | Analytical | 1 day |
| lunahoteis.com | _ce.clock_event | Used to collect user behavior on the website. | Analytical | 1 day |
| lunahoteis.com | _ce.gtld | Stores information about the URL to be displayed to the user when visiting the website. | Analytical | Expires when visitors close their browser |
| lunahoteis.com | _ce.s | Used to collect user behavior on the website. | Analytical | 1 year |
| lunahoteis.com | _pk_id# | Used to gather information about how much time they spent on the website how many different pages they consulted | Analytical | 12 months |
| lunahoteis.com | _pk_ses# | Used to track page requests during the session. | Analytical | 1 day |
| lunahoteis.com | cebs | Tracks the individual session on the website, allowing the website to compile statistical data from various visitors. This data also for marketing purposes | publicist | Expires when visitors close their browser |
| lunahoteis.com | Cebsp_ | Tracks the individual session on the website, allowing the website to compile statistical data on various visitors and visits. | Analytical | Expires when visitors close their browser |
| script.crazyegg.com | cetabid | Defines a unique ID for the session. This allows the website to obtain data about visitor behavior for statistical purposes. | Analytical | Expires when visitors close their browser |
| google-analytics.com | collect | Monitor user behavior | Analytical | Expires when visitors close their browser |
| lunahoteis.com | _fbp | Advertising cookies are text files placed on devices when visiting a website. They collect information about user interests and browsing preferences in order to display relevant advertisements. | publicist | 3 months |
| Google.com | NID | Advertising cookies are text files placed on devices when visiting a website. They collect information about user interests and browsing preferences in order to display relevant advertisements. | publicist | 6 months |
Can the use of cookies be blocked? Yes. If you do not want the website to store cookies, at any time you can, through your internet browser (browser), refuse or delete them.
Please note that the refusal to use cookies on the website may partially or totally affect your navigation.
For more information about cookies and how to prevent them from being installed or how to delete existing ones on your devices, you can visit the following website: http://www.allaboutcookies.org.
You can find information about cookie control according to your internet browser at the following addresses:
Microsoft Edge https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Chrome https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop
Firefox http://support.mozilla.org/en-US/kb/Clear%20Recent%20History
Safari http://support.apple.com/kb/PH5042
Opera http://www.opera.com/browser/tutorials/security/privacy/
6. Data transfers to third countries The activity conducted by Grupo Luna may involve the transfer of your personal data to third countries – located outside the European Union or which do not belong to the European Economic Area – even if this occurs occasionally and always in the relationship established with other services used by the Group. Luna.
In such situations, all necessary and appropriate measures will be taken to ensure the protection of your personal data.
One of these situations occurs in the context of the cookies used on the Luna Group website, such as Google Analytics cookies, which can be sent to countries outside the Economic Area of the European Union, so we have limited influence over the processing of data carried out by the operators of these networks (for example, member management and general information management). In situations where we have no influence, we try to ensure, as far as possible, that social media operators act in accordance with the privacy and data protection requirements required by the GDPR. However, in many cases, we have no influence on this data processing carried out by operators and we do not have clear knowledge of the data being processed on certain occasions.
7. Cookies that were set in the past Grupo Luna may continue to use the information collected before setting the cookie preference disabled, even if Grupo Luna stops using the disabled cookie to collect more information.
8. Consent By accepting the use of cookies, we consider that the user accepts the use of cookies for the indicated purposes and in compliance with the conditions contained on this page.
If, at any time, you wish to withdraw your consent to our Cookies Notice, you must delete the stored cookies by adjusting the corresponding options found in the “Tools” menu of your browser.
9. Changes to the Cookie Notice If you have any questions related to this Cookies Notice, you can contact us via email . complianceofficer@lunahoteis.com or by phone +351 289 009 400